Coaching for Competence and Confidence

By contributors Dale Lynn Cusumano, Angela I. Preston, and Caryn S. Ward.
Key Findings
- Coaching is a critical driver of implementation that increases the likelihood that practitioners will deliver practices with fidelity. Training alone cannot transfer skills from a practice protocol to applied use. Practitioners instead must acquire skills and subsequent guidance and support (i.e., coaching) as they apply newly learned strategies in real-world settings where conditions stray widely from training exemplars.
- Coaching builds a bridge between (research-informed) training and everyday use (practice) through purposeful and data driven iterative cycles of prompting, scaffolded practice, and performance feedback.
- Coaching advances training efforts as it supports newly learned skills or change efforts used outside the training venue. However, careful selection and training of practitioners before coaching is critical. For example, selection criteria aligned with needs of the practice or change effort can identify ideal candidates for training. Coaching advances training efforts as it supports newly learned skills or change efforts used outside the training venue.
To read the full text: Coaching for Competence and Confidence
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